Our Team

At MY Agency of CNY, Inc., our team is dedicated to providing personalized and reliable insurance solutions to individuals, families, and businesses in the greater Syracuse, NY area. With over 40 years of experience, we take pride in building strong relationships with our clients, ensuring they receive the best coverage at the best price. Each member of our team brings expertise, integrity, and a customer-first approach to help you navigate the insurance process with confidence. Get to know the people who are committed to protecting what matters most to you!

Trisha Joy Rose

Agency Principal

Trisha Joy Rose is the agency principal of MY Agency of CNY, Inc., a trusted insurance agency based in Syracuse, New York. She began her career in the insurance industry in 2003, as a receptionist at the agency, steadily advancing through dedication, hard work, and a deep commitment to learning the business from the ground up. In 2024, she proudly purchased the agency from her mother and mentor, Patricia McGrath, continuing a family legacy of service, integrity, and professionalism.

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Jennifer McGrath

Licensed Insurance Agent

Jennifer McGrath is a licensed insurance agent and a cornerstone of MY Agency of CNY, Inc., where she has been serving clients with dedication and integrity since 2008. Licensed in both personal and commercial lines, Jenn brings a well-rounded expertise to the agency, helping individuals, families, and businesses in securing meaningful protection tailored to their goals and budget.

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Dana Rawson

Licensed Insurance Agent

Dana Rawson is a licensed insurance agent at MY Agency of CNY, Inc., where she has been a trusted member of the team since February 2016. With nearly a decade of experience in the insurance industry, Dana specializes in personal lines, with a strong focus on auto and home insurance. She is passionate about helping individuals and families protect what matters most through customized coverage and exceptional client service.

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Nicholas Hall

Licensed Insurance Agent

Nicholas Hall is a licensed insurance agent with MY Agency of CNY, Inc., where he has been a vital part of the team since October 2016. After earning his personal lines insurance license in 2017, Nick quickly became one of the agency’s top-performing sales representatives.

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Jacqueline Mere

Customer Service Representative

Jacqueline Mere is a customer service representative, licensed in personal lines insurance, at MY Agency of CNY, Inc., where she has been a valued team member since January 2021. With over 30 years of experience in customer service, including time as a business owner herself, Jackie brings a deep understanding of what it means to provide dependable, high-quality support to clients.

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Martha Lynne Patulski

Customer Service Representative

Martha Lynne Patulski, known around the office as Marty, is a customer service representative at MY Agency of CNY, Inc., where she has been assisting clients since September 2023. A graduate of LeMoyne College with a degree in Business Administration/Finance, Marty is also licensed in personal insurance, with a solid foundation in both customer service and financial literacy.

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Tahisha Osbourne

Licensed Insurance Agent

Tahisha Osbourne is a personal lines licensed insurance agent at MY Agency of CNY, Inc., where she has been a valued team member since May 2024. With over a decade of experience in customer service and a natural ability to connect with people, Tahisha brings empathy, expertise, and precision to every client interaction.

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