Customer Service Representative

Phone: 315-422-2203 ext. 102
Email: mpatulski@myagencyofcny.com

Martha Lynne Patulski, known around the office as Marty, is a customer service representative at MY Agency of CNY, Inc., where she has been assisting clients since September 2023. A graduate of LeMoyne College with a degree in Business Administration/Finance, Marty is also licensed in personal insurance, with a solid foundation in both customer service and financial literacy.

Marty is valued for her calm, solutions-oriented approach, and her ability to simplify complex insurance concepts using clear, relatable language. Whether she is assisting with processing payments, policy changes, answering questions, or resolving concerns, she listens closely to the client’s needs and delivers thoughtful, effective support.

Outside of the office, Marty is a proud mother of three and enjoys traveling with her husband, Rick. She is also an accomplished violinist and performs with the Salt City New Horizons Orchestra, including appearances at the Everson Museum of Art and other local venues. Her creativity, discipline, and attention to detail translate seamlessly into the care she provides in every client interaction.

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