Jacqueline Mere is a customer service representative, licensed in personal lines insurance, at MY Agency of CNY, Inc., where she has been a valued team member since January 2021. With over 30 years of experience in customer service, including time as a business owner herself, Jackie brings a deep understanding of what it means to provide dependable, high-quality support to clients.
In her role, Jackie assists customers with policy changes, payment processing, and claims support. She ensures every inquiry is handled with professionalism, diligence, and genuine care. Her mission is to create a seamless, positive experience by listening attentively, addressing concerns with empathy, and building trust through consistent communication.
Jacqueline stays up to date on industry trends and insurance products, equipping her to guide clients toward coverage that meets their unique needs. Her extensive background and calm, knowledgeable approach make her an essential resource for both customers and the agency team.
Outside of work, Jackie enjoys spending time with her husband of over 40 years, their two daughters, and five grandchildren. She loves hosting cookouts, celebrating holidays, and creating meaningful moments with family and friends. Known for her warmth and dedication, Jackie builds lasting rapport with clients, often providing her direct contact information to ensure they feel supported and valued. Give Jackie a call, today, for assistance with your policy 315-422-2203 ext. 117, or email her at jmere@myagecnyofcny.com.
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